Efficient heating and cooling choices

Why are heat pumps so popular? Because they can heat, cool and dehumidify your home while saving energy* and improving comfort year round. A home energy assessment is not required.

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Heat pump outside of house Heat pump outside of house

Determine the rebates that are right for you based on your home’s existing primary heating source

Enbridge Gas customer and heat your home with natural gas?

Heat your home with electricity, oil, propane or wood?

Looking to rent a heat pump?

Eligible for electric, natural gas, oil, propane and wood primary heating sources

Program update

Effective April 1, 2025, the Federal Carbon Charge (FCC) has been set to zero for residential consumers. This impacts the cost of fuels such as natural gas, propane, and oil. We encourage customers to do their research when making decisions about home heating.

Customers who have installed or are planning to install an electric heat pump for space heating should be aware of the potential impact the removal of the FCC may have on their home’s total energy bills.

Homeowners should work with their HVAC contractor to ensure their equipment and controls have been/will be installed and set up to meet their space heating goals.

Effective April 1, 2025, the Federal Carbon Charge (FCC) under the Greenhouse Gas Pollution Pricing Act has been set to zero. This action has changed the cost spread between natural gas and electricity significantly. As a result, this changes the economics of electric heat pump operation, particularly for natural gas customers who are looking to offset some or all of their space heating energy consumption with an electric heat pump. Natural gas customers who have installed or are planning to install an electric heat pump for space heating may experience increases in their home’s total energy bills. The homeowner should work with their HVAC Contractor to ensure their equipment and controls have been/will be installed and set-up to meet their specific goals for space heating.

Footnotes


  1. The fuel price spread in Ontario without the FCC and including the Ontario Electricity Rebate (OER) is approximately 4:1 as of May 1, 2025. This means that electricity energy costs are approximately 4 times those of natural gas energy costs per unit of equivalent energy. This cost spread reflects energy pricing only and is based on the below published resources:

    Electricity rates as of May 1, 2025, for select cities in ON:

    Natural Gas supply prices as of May 1, 2025, for EGI rate zones in Ontario:

    To compare prices per unit of equivalent energy, measurements for natural gas consumption (m3) are converted into the same energy basis as electricity (kWh). See conversion factors published by the Canada Energy Regulator.

  2. The consumer economics of fuel switching from natural gas to electricity are largely dependent on the fuel price spread, the efficiency of the heat pump, and the difference in costs of purchasing and installing a heat pump relative to a conventional gas heating system.

    The efficiency of heat pumps, which is expressed as a coefficient of performance (COP), typically ranges from 2-4 for air source heat pumps (Plumbing and HVAC Magazine, Edition: The Contractor’s Guide to Heat Pumps, pg 7, April 2025). This translates to an effective efficiency of 200%-400%, meaning that for every unit of electricity used, the heat pump moves 2-4 units of heat into the home.

    The efficiency of natural gas furnaces is expressed as Annual Fuel Utilization Efficiency (AFUE). The average high efficiency natural gas furnace has an AFUE between 90% - 98.5% (https://www.energy.gov/energysaver/furnaces-and-boilers). This means that the furnace converts 90-98.5% of the energy in the natural gas into heat for the home.

    To illustrate the potential residential energy costs of producing the equivalent heat content using an air source heat pump vs. a natural gas furnace, please see the chart below. This chart is based on approximate residential electricity prices from Toronto Hydro (using a weighted average price per kWh of $0.124/kWh) and natural gas prices ($0.309/m3 in the Enbridge Gas Distribution rate zone which translates to equivalent energy costs of ~$0.030/kWh). Energy prices may differ depending on where you are located in the province, whether you are under the OEB’s regulated price plan for electricity, your natural gas rate class, and who your electricity and natural gas providers are. The chart is provided for illustrative purposes only and is not intended to represent energy cost impacts specific to your property. Note that fixed monthly charges for electricity and natural gas are not included in this comparison.

    Equipment Type Heat Energy to Home Efficiency Energy Used Energy Cost (energy used x energy costs)
    Electric Air Source Heat Pump 2,000 kWh 200% 1,000 kWh ~ $124.00
    Electric Air Source Heat Pump 2,000 kWh 400% 500 kWh ~ $62.00
    High Efficiency Natural Gas Furnace 2,000 kWh 90% 2,222 kWh ~ $66.67
    High Efficiency Natural Gas Furnace 2,000 kWh 98.5% 2,030 kWh ~ $60.91
Family bakes cookies by a window. Family bakes cookies in the warmth of their home by a window.

How do heat pumps work?

A heat pump is a high efficiency system that can transfer heat energy to and from your home. This means it can both heat and cool your home for year round comfort.

There are two main categories of heat pumps

Cold climate air source

  • Use the air to transfer heat into and out of your home.
  • Cold climate air source heat pumps are a type of air source heat pump specially designed to work in temperatures as low as -30°C.
  • Air source heat pumps are the most popular type in Canada.

Ground source

  • Use the ground to transfer heat into and out of your home.
  • Because underground temperatures are warmer and more stable than air temperatures in the winter, ground source heat pumps operate more efficiently than other types of heat pumps at lower temperatures.
  • May be best for properties with space available for underground loops.

Sources: Natural Resources Canada, Save on Energy.

Qualified Products

If the unit you are installing is a cold climate air source heat pump or a water-to-air ground source heat pump, it must be an active model that is listed on Natural Resources Canada’s qualified products list for either cold climate air source or ground source heat pumps. Water-to-water ground source heat pumps must be on the Energy Star Geothermal Heat Pump List and available in Canada.

Work with a participating HVAC contractor to understand your options and choose the best heat pump for your home.

Outdoor heatpump against a brick wall of a house. Outdoor heatpump against a brick wall of a house.

How to qualify

To qualify for a heat pump rebate, you must:

  • Own the home where the heat pump will be installed. Where an owner has tenants, the owner must apply.

  • Be an Enbridge Gas residential customer with an active account and primarily heat your home with a natural gas furnace or boiler OR be connected to the Ontario electricity grid and heat your home with electricity, oil, propane, or wood.

  • Live in a single detached, semi-detached, row house, townhome, or mobile home on a permanent foundation. New build homes do not qualify (i.e. homes that have been occupied for six months or less).

See detailed eligibility requirements on our Terms and Conditions page.

How to get your rebates

  1. 1. Confirm your eligibility

    Complete this short form  to confirm your eligibility and to receive a list of participating HVAC contractors.

  2. 2. Choose a participating contractor

    Choose one of the contractors from the list of participating HVAC contractors. They will help you choose the best heat pump for your home.

  3. 3. Complete upgrades

    Your participating contractor will complete your pre-installation application and install your heat pump.

    Interested in a 0% interest loan? Make sure you apply for the Canada Greener Homes Loan program before you start your retrofit(s)!

  4. 4. Receive your rebate

    Your contractor will complete a post installation application. Once your post installation application is approved, your cheque should arrive by mail within 60 days.